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Symantec pcAnywhere™ 12.5
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The number one best-selling remote control software *
Access vital data and applications from anywhere
The Symantec pcAnywhere™ 12.5 Host and Remote Standard License software enables one computer to remotely control and access another computer, establishing a one-to-one connection. Both host and remote components can be installed together on the same computer or separately on different computers.Key Technologies
- Remote Access and Remote Control
Key Benefits
- Reliable, protected remote connectivity—Gateway functionality makes it easier for remote users to find the hosts they need—even when they’re behind firewalls or routers or that don’t have fixed or public IP addresses.
- Support for multiple platforms—Users can connect to and manage computers running Microsoft® Windows®, Linux®, Mac OS® X Universal, or Microsoft Pocket PC operating systems.
- Efficient remote troubleshooting—Best selling Symantec pcAnywhere™ gives technical support personnel powerful remote management and problem-solving tools. Problems can be diagnosed quickly and corrected on desktops, laptops, and servers by viewing and controlling them remotely. If necessary, users can even run crucial operating system utilities on a remote system. Robust file transfer capabilities include support for efficient batch transfers.
- Simple and quick navigation—Users enjoy a familiar interface and automated connections.
Features
- Symantec pcAnywhere™ 12.5 employs a single setup for all supported languages.
- Lightweight Quick Connect application allows simple access to frequently used remote connections.
- Multiple monitor support allows you to specify a monitor to view or to scroll among all attached monitors on the host computer.
Smart card authentication
- NEW! Supports all PC/SC-compliant smart cards.
- Native whiteboard support provides a two-way communication tool for a technician and an end user to collaborate. Standard drawing features are used to mark the screen for both users to see.
Simple and quick file transfer
- IMPROVED! Use standard copy and paste commands to initiate file transfer.
Easy management of multiple sessions
- IMPROVED! A dedicated tab displays thumbnails of all active sessions when multiple sessions are open. This thumbnail view allows users to jump directly to a session by clicking on the thumbnail or by navigating with keyboard shortcuts.
Support for multiple authentication types
- IMPROVED! Now a single host configuration can use two authentication types. For example, Microsoft® Active Directory® users and local administrators can both authenticate to the same host.
Better performance in large Active Directory environments
- IMPROVED! Searching for users in large Active Directory environments is less time-consuming. Users can be added directly through an edit box and validated. Local and administrator groups can be added to other authentication types.
More log details to meet compliance needs
- IMPROVED! Logging, reporting, and notification have been enhanced. FQDN of computers in session, IP addresses, logged-in user names, keyboard and mouse status changes, and additional chat conversations are also logged.
Award-Winning Protection
Winner of Multiple Technology Awards
Symantec pcAnywhere™ for Microsoft® Windows® Host, Remote, and Gateway
Microsoft® Windows Vista® (Home Basic/Home Premium/Business/Enterprise/Ultimate)
Microsoft Windows® XP Home and Pro/Windows XP Tablet and Media Center Edition
Microsoft Windows XP Embedded and WEPOS
Microsoft Windows 2000 Pro/Server/Adv Server
Microsoft Windows 2003 Server (Standard and Enterprise)
Symantec pcAnywhere Host and Gateway are supported on Windows x64 (AMD64 or EM64T processors).
Required for all Microsoft Windows installations
- 35 MB of available hard disk space
- 233 MHz or faster processor
- 128 MB of RAM
- CD or DVD drive
- CD writer/burner or ISO image reading application (electronic purchases only)
- Microsoft Internet Explorer® 6.0 SP1 or later
Symantec pcAnywhere CrossPlatform—CrossPlatform Remote
- Java™ Runtime Environment 1.4.2 or later
- Red Hat® Enterprise Linux® ES and WS 3.0/4.0, SuSE Enterprise Edition or later
- 1 MB of available RAM for installation
Symantec Packager
- Microsoft Windows Vista (Business/Enterprise/Ultimate)
- Microsoft Windows XP Professional
- Microsoft Windows 2000 Professional/Server/Advanced Server
- Microsoft Windows 2003 Server (Standard and Enterprise)
Symantec pcAnywhere CrossPlatform—Linux® Host
- Red Hat Enterprise Linux ES and WS 3.0/4.0, SuSE Enterprise Desktop 9 and 10, OpenSuSE 10.0/10.1, SuSE Enterprise Server 9/10
- KDE or GNOME
Symantec pcAnywhere CrossPlatform—Mac OS® X Host
- Mac OS X 10.4 or later (PowerPC® G4/G5 or Intel® processors)
pcAnywhere CrossPlatform—Web Remote
- Java Runtime Environment 1.4.2 or later
- Microsoft Internet Explorer®, Mozilla Firefox, or Safari™
pcAnywhere CrossPlatform—Mobile
- Microsoft Windows Mobile® 2003 SE for Pocket PC/Pocket PC Phone Edition or later
- 1 MB of available RAM for installation
Technical Support
Get help with:
- Internet Connection Issues
- Product Identification
- LiveUpdate™
- Error Messages
Customer Service
Get help with:
- Subscriptions
- Product Notification
- Product Download
- Returns
- Rebates
* Source: The NPD Group/Retail Tracking Service (August 2006 to July 2008). Use of this product is subject to acceptance of the Symantec License Agreement included with this product and available for review at www.symantec.com.
Use of this product is subject to acceptance of the Symantec License Agreement included with this product and available for review at www.symantec.com. Copyright © 2008 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and pcAnywhere are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Mac and Mac OS are trademarks of Apple Inc., registered in the United States and other countries. Safari is a trademark of Apple Inc. Microsoft, Active Directory, Internet Explorer, Windows, Windows Mobile, Windows Server, and Windows Vista are trademarks of Microsoft Corporation, registered in the United States and/or other countries. Other names may be trademarks of their respective owners.
